Frequently Asked Questions

Can I build my own box?
Currently we are only offering pre curated boxes. We are working to expand our product offerings. If you want to be the first to know sign up here!
Is Placed a subscription based service?
Not at this point, but there will be new products released throughout the year so you can always keep your space looking fresh!
How long will it take for my order to arrive?
Orders will be sent as expediently as possible!
Where does Placed ship to currently?
Placed currently ships to residents in Washington, Oregon, Idaho, California, Colorado, Arizona, New Mexico, Nevada, Utah, Idaho, Minnesota, Wyoming, North Dakota, South Dakota, and Nebraska. If we aren't currently shipping to your state, not to worry! We are working hard to deliver to the entire US and Canada. Sign up here to receive updates on when we'll be available in your area.
One or more of my items came damaged. How can I exchange it?
We're sorry one of your items came damaged and we'd love to replace it for you. Send us an email here and someone from our team will be in touch to help get that taken care of.
What is your return policy?
All sales are final, but we know you're going to love it! We do our best to include accurate images of all the items as well as dimensions so you can make sure it'll work for you before you buy.

Still have questions?

Send us an email or reach out to us on social.